Essential Information for Your Visit to Ash Lodge Nursing Home
Prepare for a truly enjoyable and stress-free visit, well before you experience our signature warm welcome
Plan Your Visit
Visitors are welcome to experience our care home or spend time with a loved one. To ensure the best experience, please arrange your visit in advance
Visiting Hours
There are no strict visiting hours, and you can come for morning coffee, lunch, dinner or to watch your favourite TV show together, but to ensure manager, Helen is here to greet you, please call ahead of time. You may also arrange a virtual tour.
Visitor Guidelines
The whole family is welcome at Ash Lodge Nursing Home, in fact we encourage children and pets with prior arrangement. Spend some time in the House of Tranquillity, the garden and patio, lounge or visit your loved one in their room.
Health & Safety
- Don’t come if you feel unwell
- Use the hand sanitiser provided
- You may be asked to wear face masks or other PPE
- Please report any concerns to our staff immediately.
Frequently Asked Questions
Here we have selected some of the most frequent questions that are raised by families. We hope these help you make a decision but do contact us if you need more guidance or information.
Can we come and look around?
What are the visiting hours at Ash Lodge?
Is there a lift at Ash Lodge?
Can my parents visit to see if they like it at Ash Lodge?
Yes, of course. We welcome visitors and respite guests. Join us for a meal, experience an overnight stay, and plan the bedroom. You will be met by the manager, nurse, care teams, maintenance, laundry and the domestic team giving you the opportunity to ask as many questions as you like.
Can the grandchildren visit?
Are there any restrictions on visiting times or numbers of visitors?
Are visitors able to stay overnight?
Given notice, yes we could accommodate overnight stay.
Need More Information?
We understand you have lots of questions. If the FAQs didn’t quite answer everything for you, simply get in touch.
Finding Us
How to Reach Us
Address
B67 7EL
Parking
We have onsite parking for around 15 vehicles
Public Transport
There are good transport links with local busses by Diamond Bus and West Midlands Metro, and a train station in Rolfe Street which takes seven minutes by bus and 20 minutes on foot to reach Ash Lodge Nursing Home.
Plenty of taxi services are also available including Uber.
Accessibility
Ash Lodge Nursing Home has step-free access, accessible toilets and a choice of ground floor visitor spaces. Please ask if you need any assistance.
What to Expect from Your Visit
When You Arrive
You’ll be warmly welcomed by our receptionist, Alison who will kindly ask you to sign in
You may be introduced to some of our friendly team members. If your loved one is a private care resident, you’ll also have the chance to meet their dedicated Relationship Manager
We’ll make sure your loved one is ready and comfortable for your visit, and help you settle into a cosy spot where you can enjoy a drink and a snack together
If you’re here to get a feel for life at Ash Lodge Nursing Home, we’d be delighted to show you around and answer any questions you might have
If you’d like to talk about Nursing Care, funding options, personalised Care Pathways, or anything else that’s on your mind, we’ll return to the office for a relaxed and private chat with manager, Helen and our team..
During Your Visit:
We hope you enjoy every moment with your loved one in our lovely home. You’re very welcome to bring along treats, photo albums, board games, books, newspapers, musical instruments – even children or pets.
We want you to feel at home during your visit, but you’re also welcome to take your loved one out for appointments or a trip into town if you wish.
Children & Pets
If you’d like to visit with pets or children, we kindly ask that you call ahead. Our activity schedule can sometimes make it tricky to accommodate little ones or animals safely, and while most of our residents love seeing pets, a few may feel uneasy around them. We’re happy to help you plan a visit that works for everyone.
Hear From the People Who Know Us Best
We’re grateful for the kind reviews our families leave with carehome.co.uk