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Settling In to Ash Lodge Nursing Home

Helping You Settle In To
Ash Lodge Nursing Home

Our process of settling in to Ash Lodge Nursing Home has been in place for many years, and we find it works to alleviate the vast majority of concerns for you and your loved one.

Your First Days at Ash Lodge Nursing Home

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Before the big move

Fears and concerns are allayed if you involve your loved one in the decision making process. That way they still retain control over future decisions and can choose where they wish to live. Visiting the care home beforehand and allowing time for your loved one to chat with staff and other residents eliminates fear of the unknown. And when moving day comes they can expect a warm and friendly welcome from familiar faces.

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Unpacking

Try to allow time to unpack together. Items brought from home can go a long way to make the personal space feel more like their own. Home comforts such as favourite blankets, bedding and even pieces of furniture can all be moved in with your loved one to help the process of settling in to Ash Lodge Nursing Home easier.

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Finding the way around

Families are always welcome at Ash Lodge Nursing Home, and we find that those who stay for an hour or two and spend time in the communal areas help their loved ones feel less anxious about joining the group. Staff and other residents are very approachable though, and we’re sure your loved one will soon make friends.

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The first night

The first night is often the time when new residents experience heightened anxiety. The staff are well prepared for this eventuality and having learned from you what your loved one likes often settle fears by engaging with them and having a conversation. All staff are trained to help in these situations so settling in to Ash Lodge Nursing Home is made considerably less challenging.

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Establishing routines

One of the quickest ways to assert confidence in a new resident is to quickly establish a regular routine. Working around clinical needs and medicine schedules we make sure that what is expected to happen, happens so no one is caught by surprise. This includes regularly timed meals, activities and bedtime routines.

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Supporting you during the settling in period

This is a big change for you too, but we believe keeping the lines of communication open alleviates concerns for all parties. We will ensure that you get an update at the end of the first day and the following morning so you know how it’s going, and of course you can speak on the phone to your loved one as often as you like.

Any concerns about settling in to Ash Lodge Nursing Home?

Our team is very open to having a conversation, before during or after settling in to Ash Lodge Nursing Home.

The Way to Modern and Welcoming Nursing Care

Our straightforward three-step process takes the anxiety out of the journey into nursing care. We hope you find it to be supportive, uncomplicated and focused on your needs.

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Speak to Our Care Team

We understand this is a difficult time for you, and so the team is here to answer questions, and discuss the needs of your loved one. We’re happy to hear from on the phone, email, or in person. No-pressure, just support.

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Visit Ash Lodge Nursing Home

Everyone loves a visitor, and we’re no different. Come and meet the staff, see our residents enjoying their lifestyle at Ash Lodge Nursing Home and get an inside look at how we work and play. There may even be time for a cup of tea in the garden.

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Start Your Tailored Care Plan

You will soon want to know the cost of care and how potential funding works. Once we have met your loved one, and have a plan of their needs and desires, we can put together a no-obligation information pack.

Staying Connected with Family

Families are encouraged to visit often in the first few weeks, join us for meals or activities and share updates with staff about your loved one’s progress.

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Making Yourself at Home

Residents are welcome to bring any personal items that make the transition into care easier. They can also explore the home and gradually join in with activities at their own pace.

Arriving at Ash Lodge

How to Reach Us

Address

135 Londonderry Lane, Smethwick, West Midlands, B67 7EL

Parking

We have onsite parking for around 15 vehicles

Public Transport

There are good transport links with local busses by Diamond Bus and West Midlands Metro and a train station in Rolfe Street which takes seven minutes by bus and 20 minutes on foot to reach Ash Lodge Nursing Home.

Accessibility

Ash Lodge Nursing Home has step-free access, accessible toilets and a choice of ground floor visitor spaces. Please ask if you need any assistance.

Ash Lodge Nursing Home

Frequently Asked Questions

Easy access to a library of frequently asked questions. If you need answers that are not covered here, feel free to get in touch.

Can residents bring personal items to make it feel like home?

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Yes. Residents are encouraged to bring personal belongings to personalise their rooms and create a feeling of comfort and familiarity

What facilities and amenities are available?

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Free Wi-Fi, modern ensuite rooms (majority), a lift, gardens with House of Tranquillity, quiet areas, plus a warm, welcoming atmosphere

Is there a private telephone residents can use?

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Yes. We have portable telephones that can be used in the privacy of the bedrooms.

What is the assessment and admission process like?

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Each resident has a pre-assessment to understand their individual needs before admission, helping tailor a care package. All discussions are no-obligation.

Do residents and families have input in daily life choices?

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Yes. Residents help choose menus and are involved via a residents’ committee, including decisions about events and staff interviews

Can my parents visit to see if they like it at Ash Lodge?

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Yes, of course. We welcome visitors and respite guests. Join us for a meal, experience an overnight stay, and plan the bedroom. You will be met by the manager, nurse, care teams, maintenance, laundry and the domestic team giving you the opportunity to ask as many questions as you like.

Are residents allowed their own money?

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Yes, but we would ask that this is kept in a lockable draw. We have a safe on site that you are more than welcome to use.

Can residents have their favourite newspapers and magazines delivered?

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Yes. There is a newsagent opposite the home who is more than happy to deliver preferred reading material.

Can the grandchildren visit?

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The manager, staff and residents look forward to children visiting. We have lots for children to do whilst visiting their relatives; we have the garden, activity boxes, games, etc. Children bring the sunshine into our home.

Can we hang pictures in the bedrooms?

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Yes, but we ask that you liaise with the maintenance operative to put pictures up on your behalf.

Do you allow visits from representatives of different faiths?

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We encourage representatives from all religions to visit. It is the resident’s choice whether they join in any services that are delivered.

Can residents bring electrical items such as TV or lamps?

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Yes. Our residents are encouraged to bring in their own belongings. We have a trained PAT tester who can test the equipment before use.

Do residents have to provide their own towels and bed linen?

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No. All linens, towels and flannels are provided by the home. There is no need to buy anything, unless the resident has a preference.

Is there a laundry service?

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Yes. We have a great laundry service that operates 7 days a week. Laundry staff are always happy to speak with the residents about any concerns they may have.

How often are residents checked on overnight?

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This would depend on the dependency, choice and capacity of our residents.

What is the residential environment like?

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Ash Lodge is a modern, welcoming and comfortably decorated, with communal and private spaces fostering a homely atmosphere.

What support is available for diverse backgrounds?

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Activities, meals, and environments are tailored to individual cultural backgrounds and preferences

What activities are offered?

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Activities include arts & crafts, baking, music & dance, book and poetry sessions, exercise, gardening, visits from children, seasonal celebrations, and more

Do you cater for special diets?

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Yes. We recognise special diets and cultural preferences such as vegetarian, vegan, Kosher, gluten free and low salt/sugar. All meals are tailored.

Are there hairdressers, chiropodists, dentists and opticians that visit Ash Lodge?

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Yes. All of the above visit on a regular basis but should you wish to continue using your preferred professional then this can be arranged.

Still have questions?

If what you need to know isn’t covered in the above FAQs, please feel free to get in touch, or view more.

What Families Say

Our families are happy to let carehome.co.uk know how they feel about our services